Kniha Leader's Guide to Influence, The Mike Brent

Leader's Guide to Influence, The

How to Use Soft Skills to Get Hard Results

Autor: Mike Brent
Jazyk: Angličtina
Väzba: Brožovaná
Dostupnosť: Skladom u dodávateľa
Odosielame za 5-8 dní
19.21
Shortlisted for the CMI Management Book of the Year 2011, Practical Manager Category A Leader's Gui...

Informácie o knihe

Autor
Jazyk
Angličtina
Väzba
Kniha - Brožovaná
Vydalo
2010
Stránok
248
EAN
9780273729860
ISBN
0273729861
Enbook ID
04048608
Hmotnosť
308
Rozmery
175 x 190 x 15

Kompletný popis

Shortlisted for the CMI Management Book of the Year 2011, Practical Manager Category A Leader's Guide to Influence will show you how to step up your people skills and improve working relationships so you can get the business results you want. Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners. Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to: - Increase your confidence and impact. - Communicate more effectively. - Learn different tools, techniques and approaches when working with different types of people. - Listen and question effectively. - Develop rapport and empathy. - Give better feedback. - Deal with difficult situations and cope with conflict.

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