Kniha The Customering Method Aarron Spinley

The Customering Method

Jazyk: Angličtina
Väzba: Pevná
Vydavateľ: Taylor & Francis Ltd
Dostupnosť: Skladom u dodávateľa
Odosielame za 9-15 dní
174.87
Despite the promise of an enhanced customer experience through new technology, we have witnessed the...

Informácie o knihe

Jazyk
Angličtina
Väzba
Kniha - Pevná
Vydalo
2024
Stránok
302
EAN
9781032845425
ISBN
1032845422
Enbook ID
46104565
Hmotnosť
743
Rozmery
156 x 234

Kompletný popis

Despite the promise of an enhanced customer experience through new technology, we have witnessed the widespread collapse of consumer trust. This book challenges the preconceptions of the Customer Experience (CX) movement, upturns long-held beliefs in its effectiveness, and offers an alternative approach to customer management.

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