Kniha TQ Manager W.H. Schmidt

TQ Manager

A Practical Guide for Managing in a Total Quality Organization

Jazyk: Angličtina
Väzba: Pevná
Vydavateľ: John Wiley & Sons Inc
Dostupnosť: Skladom u dodávateľa
Odosielame za 9-15 dní
27.76
Total Quality Management (TQM) is being called the most significant shift in American management tho...

Informácie o knihe

Jazyk
Angličtina
Väzba
Kniha - Pevná
Vydalo
1993
Stránok
216
EAN
9781555425593
ISBN
1555425593
Enbook ID
04807470
Hmotnosť
492
Rozmery
165 x 239 x 21

Kompletný popis

Total Quality Management (TQM) is being called the most significant shift in American management thought and practice since the Industrial Revolution. As many managers are learning, TQM presents radical new challenges to traditional management. It demands a dramatic rethinking about how decisions are made, how work is evaluated, and how communication is conducted in the workplace. Which skills and abilities must managers develop to ensure the success of TQM and refocus the organizations's resources and energies on serving the needs of its customers?

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