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Scaling Conversations: How Leaders Access the Full Potential of People

Name: Scaling Conversations: How Leaders Access the Full Potential of People
Brand: John Wiley & Sons Inc
SKU: 9781119764458
Price: 21.26 EUR
Availability: InStock

Autor: Dave MacLeod

Jazyk:

Väzba: Pevná

Vydavateľ: John Wiley & Sons Inc

Dostupnosť: Skladom u dodávateľa v malom množstve

Odosielame za 11-15 dní

21.26 €

Find out what your customers and employees are really thinking with this indispensable resource Sca...

Informácie o knihe

Autor

Dave MacLeod

Jazyk

Angličtina

Väzba

Kniha - Pevná

Vydalo

2021

Stránok

192

EAN

9781119764458

ISBN

1119764459

Enbook ID

33077792

Vydavateľ

John Wiley & Sons Inc

Hmotnosť

404

Rozmery

237 x 162 x 24

Kompletný popis

Find out what your customers and employees are really thinking with this indispensable resource Scaling Conversations: How Leaders Access the Full Potential of People delivers invaluable strategies for how leaders can make their communications more inclusive and access the voices of those employees who rarely feel empowered to speak up. As constituent numbers scale, leaders have traditionally struggled to make communications a conversation with the entire organization, settling instead for small focus groups, talking at people in town halls, and delivering surveys after the fact. The result is exclusive, narrow decision-making that disengages and under-utilizes talent and human capital. And now, as the remote environment grows, the challenge and imperative for engaging conversations on a wider scale is even greater. Scaling Conversations provides the solution. Having led a remote team for over a decade and having worked with thousands of leaders across North America, Dave MacLeod teaches you how to: * Scale your business by listening to the voices that really matter * Access and maximize the human capital in your organization * Make decisions that create unity and move the group forward * Decrease employee turnover caused by poor communication Within these pages, you'll learn how to better facilitate conversations with a wider and more representative array of clients and employees, and not just the loudest ones in the town hall meeting or Slack channel. Perfect for any leader who's responsible for understanding what employees are really feeling and thinking, Scaling Conversations also belongs on the bookshelves of anyone who wants to learn how to discover what the "silent majority," who are often drowned out by the loudest people in the room, actually believes.