Kniha Remarkable Service, Third Edition The Culinary Institute Of America CIA

Remarkable Service, Third Edition

Jazyk: Angličtina
Väzba: Brožovaná
Vydavateľ: John Wiley & Sons Inc
Dostupnosť: Skladom u dodávateľa v malom množstve
Odosielame za 11-15 dní
34.38
A professional, highly trained staff offers a competitive advantage for all foodservice operations,...

Informácie o knihe

Jazyk
Angličtina
Väzba
Kniha - Brožovaná
Vydalo
2014
Stránok
304
EAN
9781118116876
ISBN
1118116879
Enbook ID
02300021
Hmotnosť
954
Rozmery
183 x 235 x 15

Kompletný popis

A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serving the food, and presenting the check) to less tangible service skills (i.e., creating a welcoming space, exhibiting a helpful attitude, and anticipating customer needs). This revised edition has been thoroughly re-organized and updated with all-new photographs and includes new "Scripts for Service Scenarios" throughout to help servers practice real-world scenarios.

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