Kniha Practical Guide to CRM Janice Reynolds

Practical Guide to CRM

Building More Profitable Customer Relationships

Jazyk: Angličtina
Väzba: Brožovaná
Vydavateľ: Taylor & Francis Ltd
Dostupnosť: Skladom u dodávateľa
Odosielame za 9-15 dní
66.00
In the global economy, the customer has more and better choices than ever before, bringing on one of...

Informácie o knihe

Jazyk
Angličtina
Väzba
Kniha - Brožovaná
Vydalo
2002
Stránok
304
EAN
9781578201020
ISBN
9781578201020
Enbook ID
06714823
Hmotnosť
494
Rozmery
154 x 227 x 19

Kompletný popis

In the global economy, the customer has more and better choices than ever before, bringing on one of the biggest challenges the business community faces today - customer loyalty and retention. This book explores how to use CRM to integrate various channels and media of customer contact from the Internet through field sales into one system.

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