Measuring ITSM
Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives
Autor:
Randy A. Steinberg
Dostupnosť:
Skladom u dodávateľa
Odosielame za 9-15 dní
24.36
€
How do you measure and report your IT services and processes? Which metrics matter the most to senio...
