Managing Interpersonal Conflict

Name: Managing Interpersonal Conflict
Brand: SAGE Publications Inc
SKU: 9780803933125
Price: 87.29 EUR
Availability: InStock

Autor: William A. Donohue, Robert Kolt

Jazyk:

Väzba: Brožovaná

Vydavateľ: SAGE Publications Inc

Dostupnosť: Skladom u dodávateľa

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87.29 €

This book explores the process of interpersonal conflict - from the initial decision as to whether o...

Informácie o knihe

Autor

William A. Donohue, Robert Kolt

Jazyk

Angličtina

Väzba

Kniha - Brožovaná

Vydalo

1992

Stránok

171

EAN

9780803933125

ISBN

0803933126

Enbook ID

04713737

Vydavateľ

SAGE Publications Inc

Hmotnosť

310

Rozmery

161 x 224 x 13

Kompletný popis

This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.

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