Kniha Managing Interpersonal Conflict William A. Donohue

Managing Interpersonal Conflict

Jazyk: Angličtina
Väzba: Brožovaná
Vydavateľ: SAGE Publications Inc
Dostupnosť: Skladom u dodávateľa
Odosielame za 14-20 dní
87.29
This book explores the process of interpersonal conflict - from the initial decision as to whether o...

Informácie o knihe

Jazyk
Angličtina
Väzba
Kniha - Brožovaná
Vydalo
1992
Stránok
171
EAN
9780803933125
ISBN
0803933126
Enbook ID
04713737
Hmotnosť
310
Rozmery
161 x 224 x 13

Kompletný popis

This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.

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