Kniha Managing Customer Service Institute of Leadership & Management

Managing Customer Service

Jazyk: Angličtina
Väzba: Brožovaná
Vydavateľ: Taylor & Francis Ltd
Dostupnosť: Skladom u dodávateľa
Odosielame za 9-15 dní
54.19
Contains a set of workbooks to accompany the flexible learning programme specifically designed and d...

Informácie o knihe

Jazyk
Angličtina
Väzba
Kniha - Brožovaná
Vydalo
2007
Stránok
106
EAN
9780080464190
ISBN
008046419X
Enbook ID
04397076
Hmotnosť
200
Rozmery
211 x 294 x 7

Kompletný popis

Contains a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. This series consists of books whose learning content is closely aligned to the Level 3 S/NVQ in Management.

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