Kniha Inbound Call Centers Robert A. Gable

Inbound Call Centers

Design, Implementation and Management

Jazyk: Angličtina
Väzba: Pevná
Dostupnosť: Skladom u dodávateľa
Odosielame za 14-21 dní
121.29
Delivers a conceptual overview of call centres - the products that support them, the designs that ma...

Informácie o knihe

Jazyk
Angličtina
Väzba
Kniha - Pevná
Vydalo
1993
Stránok
192
EAN
9780890066409
ISBN
9780890066409
Enbook ID
05357889
Hmotnosť
454
Rozmery
152 x 229 x 14

Kompletný popis

Delivers a conceptual overview of call centres - the products that support them, the designs that make them work and the ongoing management that is required for their successful operation.

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