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High Velocity ITSM

Agile IT Service Management For Rapid Change In A World Of DevOps, Lean IT and Cloud Computing

Autor: Randy A. Steinberg

Jazyk:

Väzba: Brožovaná

Vydavateľ: Trafford Publishing

Dostupnosť: Skladom u dodávateľa

Odosielame za 14-21 dní

24.23 €

If you read through this book and still don't believe there is a critical need for IT Service Manage...

Informácie o knihe

Autor

Randy A. Steinberg

Jazyk

Angličtina

Väzba

Kniha - Brožovaná

Vydalo

2016

Stránok

264

EAN

9781490776385

ISBN

1490776389

Enbook ID

15178359

Vydavateľ

Trafford Publishing

Hmotnosť

684

Rozmery

279 x 212 x 15

Kompletný popis

If you read through this book and still don't believe there is a critical need for IT Service Management then good luck seeing if you can survive in IT for the next 5 years. Agile, DevOps, Lean IT, Virtualization, Application Lifecycle Management, Cloud Computing and many other technologies are rapidly pulling IT in many directions. These modern ways of operating IT to cope with a world of rapid change will not go away. Somehow they need to be pulled together to avoid the chaos. Service Management is the glue needed to hold these all together. There is no IT value for the business until the point a service is received. For this reason, this book is written for IT leaders, managers and practitioners from a Service Management perspective. Having the best development practices, be it Agile, DevOps or others means little if a service is not delivered to the business. When they need it. High Velocity ITSM is about transitioning the IT Organization from traditional waterfall slower service development and support to a service delivery organization operating at high velocity. This book provides practical guidance for: ż Transitioning IT towards high velocity ITSM ż Using Agile and DevOps for rapid service build ż Using Lean IT to operate at high velocity ż Streamlining your ITSM management processes ż Building a Lean IT CSI Program ż Learning and applying modern IT methods …and much more!

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High Velocity ITSM

Agile IT Service Management For Rapid Change In A World Of DevOps, Lean IT and Cloud Computing

Informácie o knihe

Kompletný popis

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