Exploring Service Science

9th International Conference, IESS 2018, Karlsruhe, Germany, September 19-21, 2018, Proceedings

Autor: Gerhard Satzger, Lia Patricio, Mohamed Zaki, Niklas Kühl, Peter Hottum

Jazyk:

Väzba: Brožovaná

Vydavateľ: Springer Nature Switzerland AG

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This book constitutes the proceedings of the 9th International Conference on Exploring Services Scie...

Informácie o knihe

Autor

Gerhard Satzger, Lia Patricio, Mohamed Zaki, Niklas Kühl, Peter Hottum

Jazyk

Angličtina

Väzba

Kniha - Brožovaná

Vydalo

2018

Stránok

416

EAN

9783030007126

ISBN

303000712X

Enbook ID

20092282

Vydavateľ

Springer Nature Switzerland AG

Hmotnosť

658

Rozmery

155 x 235 x 25

Kompletný popis

This book constitutes the proceedings of the 9th International Conference on Exploring Services Science, IESS 2018, held in Karlsruhe, Germany, in September 2018. The 30 papers presented in this volume were carefully reviewed and selected from 67 submissions. The book is structured in six parts, each featuring contributions describing current research in a particular domain of service science: Service Design and Innovation; Smart Service Processes; Big Data in Services; Service Topics Open Exploration; Design Science Research in Services. The book offers an extended, ICT-focused vision on services and addresses multiple relevant aspects, including underlying business models, the necessary processes and technological capabilities like big data and machine learning. The academic work showcased at the conference should help to advance service science and its application in practice.

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Exploring Service Science

9th International Conference, IESS 2018, Karlsruhe, Germany, September 19-21, 2018, Proceedings

Informácie o knihe

Kompletný popis

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