Kniha Developments in the Call Centre Industry John Burgess

Developments in the Call Centre Industry

Analysis, Changes and Challenges

Jazyk: Angličtina
Väzba: Brožovaná
Vydavateľ: Taylor & Francis Ltd
Dostupnosť: 50 % šanca
Prehľadáme celý svet
18.08
Over the past ten years there has been a massive growth in call centres worldwide. These centres are...

Informácie o knihe

Jazyk
Angličtina
Väzba
Kniha - Brožovaná
Vydalo
2012
Stránok
208
EAN
9780415511483
ISBN
9780415511483
Enbook ID
06681965
Hmotnosť
352
Rozmery
154 x 232 x 13

Kompletný popis

Over the past ten years there has been a massive growth in call centres worldwide. These centres are said to represent the most dynamic growth area in white-collar employment internationally since the mid 1990s. Yet the footloose and global nature of th

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