DEVELOPMENT OF INTEGRATED PERFORMANCE MEASUREMENT FRAMEWORK

Name: DEVELOPMENT OF INTEGRATED PERFORMANCE MEASUREMENT FRAMEWORK
Brand: LAP LAMBERT Academic Publishing
SKU: 9786202793896
Price: 62.08 EUR
Availability: InStock

Autor: Lingaraju Dumpala, B. Balakrishna

Jazyk:

Väzba: Brožovaná

Vydavateľ: LAP LAMBERT Academic Publishing

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The research developed a structured and integrated model to evaluate the overall performance of Cont...

Informácie o knihe

Autor

Lingaraju Dumpala, B. Balakrishna

Jazyk

Angličtina

Väzba

Kniha - Brožovaná

Vydalo

2020

Stránok

176

EAN

9786202793896

ISBN

6202793899

Enbook ID

36936364

Vydavateľ

LAP LAMBERT Academic Publishing

Hmotnosť

280

Rozmery

150 x 220 x 11

Kompletný popis

The research developed a structured and integrated model to evaluate the overall performance of Container Terminals based on Service Quality, Technical Efficiency and Supply Chain Performance perspectives. Service Quality of Container Terminals is evaluated through hybrid AHM-TOPSIS and AHM-GRP methods.Technical Efficiencies of the Container Terminals are evaluated using hybrid methodologies (DEA-TOPSIS, SFA-TOPSIS and DEA-SFA). Further, Container Terminals performance based on Supply Chain Performance is also determined using hybrid CLOUD and QUALIFLEX methods.Finally, integrated performance of Container Terminals based on Service Quality, Technical Efficiency and Supply Chain Performance perspectives is investigated through Response Surface Methodology.

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DEVELOPMENT OF INTEGRATED PERFORMANCE MEASUREMENT FRAMEWORK

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