Kniha Deploy Empathy Michele Hansen

Deploy Empathy

A Practical Guide to Interviewing Customers

Jazyk: Angličtina
Väzba: Brožovaná
Vydavateľ: Dotsquare LLC
Dostupnosť: Skladom u dodávateľa
Odosielame za 9-15 dní
26.59
Deploy Empathy will help you learn the skill of talking to your customers-learning to truly listen t...

Informácie o knihe

Jazyk
Angličtina
Väzba
Kniha - Brožovaná
Vydalo
2021
Stránok
324
EAN
9781737446606
ISBN
173744660X
Enbook ID
37201907
Vydavateľ
Hmotnosť
472
Rozmery
228 x 153 x 20

Kompletný popis

Deploy Empathy will help you learn the skill of talking to your customers-learning to truly listen to them-so that you can pull out their hidden needs, desires, and processes.


Empathy is a skill that anyone can learn. Armed with the tactics you'll learn in this book and the toolbox of scripts and phrases, you'll be able to sell more of your existing product, build the right features that will delight your customers, and stop churn in its tracks.


By the end of this book, you'll be able to interview customers and potential customers with confidence.

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