Kniha Customer Tells John Futterknecht

Customer Tells

Jazyk: Angličtina
Väzba: Brožovaná
Vydavateľ: Optimum Press
Dostupnosť: Skladom u dodávateľa
Odosielame za 14-21 dní
15.26
What do championship poker players and world-class salespeople have in common?The ability to read pe...

Informácie o knihe

Jazyk
Angličtina
Väzba
Kniha - Brožovaná
Vydalo
2020
Stránok
256
EAN
9781735059310
ISBN
1735059315
Enbook ID
33484013
Vydavateľ
Hmotnosť
381
Rozmery
152 x 229 x 15

Kompletný popis

What do championship poker players and world-class salespeople have in common?
The ability to read people.

Customers "tell" us how to deliver the highest levels of service. If we pay attention to them,
listen to their words, and observe their behavior, they will guide us to do the following:

• Treat them the way they want to be treated.
• Meet and exceed their expectations.
• Provide a positive, predictable experience.
• Develop strong relationships and bonds.
• Tailor our approach to each individual.

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