Kniha Customer Experience C. Shaw

Customer Experience

Future Trends and Insights

Jazyk: Angličtina
Väzba: Brožovaná
Dostupnosť: Skladom u dodávateľa
Odosielame za 5-8 dní
51.75
Customer Experience is now the key differentiator as consumers and businesses alike decide among com...

Informácie o knihe

Jazyk
Angličtina
Väzba
Kniha - Brožovaná
Vydalo
2014
Stránok
199
EAN
9781349320271
ISBN
1349320277
Enbook ID
02966262
Hmotnosť
341
Rozmery
155 x 12 x 14

Kompletný popis

Customer Experience is now the key differentiator as consumers and businesses alike decide among competing brands. The authors explore growing trends in Experience Psychology, Social Media and Neuroscience and their impact on Customer Experience that businesses need to understand to gain preference, loyalty and market share.

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