Benchmarking - A Signpost to Excellence in Quality & Productivity

Autor: Bengt Karlof, Svante Ostblom

Jazyk:

Väzba: Pevná

Vydavateľ: John Wiley & Sons Inc

Dostupnosť: Skladom u dodávateľa

Odosielame za 10-18 dní

113.84 €

In the industrialized world, it is widely accepted that a free market leads to greater efficiency in...

Informácie o knihe

Autor

Bengt Karlof, Svante Ostblom

Jazyk

Angličtina

Väzba

Kniha - Pevná

Vydalo

1993

Stránok

208

EAN

9780471941804

ISBN

0471941808

Enbook ID

04894701

Vydavateľ

John Wiley & Sons Inc

Hmotnosť

432

Rozmery

157 x 239 x 17

Kompletný popis

In the industrialized world, it is widely accepted that a free market leads to greater efficiency in terms of productivity and cost. But how can competition be introduced into situations where for example alternative suppliers cannot be used? Benchmarking provides an effective substitute for competition. Benchmarking is a continuous, systematic process for comparing your own efficiency in terms of productivity, quality and practices with those companies and organizations that represent excellence. It has been demonstrated to have a profound effect in numerous situations where conditions of a 'planned economya exist. Benchmarking: A Signpost to Excellence in Quality and Productivity explains the concept of efficiency and how benchmarking can be utilized to improve performance. The authors identify three categories of benchmarking: Internal: between units of an organization External: between competitors Functional: equivalent operations in different organizations To set up your own project, the book provides a step--by--step guide through the following essential stages: Deciding what to benchmark Identifying benchmarking partners Gathering and analyzing information Implementing for effect This is a must have book for any organization embarking on the Benchmarking process.

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Benchmarking - A Signpost to Excellence in Quality & Productivity

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