Kniha Be Our Guest (10th Anniversary Updated Edition) Ted Kinni

Be Our Guest (10th Anniversary Updated Edition)

Perfecting the Art of Customer Service

Autor: Ted Kinni
Jazyk: Angličtina
Väzba: Pevná
Dostupnosť: Skladom u dodávateľa
Odosielame za 14-21 dní
19.21
Disney Institute, which specializes in helping professionals see new possibilities through concepts...

Informácie o knihe

Autor
Jazyk
Angličtina
Väzba
Kniha - Pevná
Vydalo
2011
Stránok
208
EAN
9781423145844
ISBN
1423145844
Enbook ID
04415243
Hmotnosť
450
Rozmery
169 x 231 x 21

Kompletný popis

Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. "Be Our Guest" highlights the key processes and best practices that have made Disney a trusted and revered brand around the world for more than 85 years. 224 pp.

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