Kniha 1-800-Philippines Regina M. Hechanova-Alampay

1-800-Philippines

Understanding and Managing the Filipino Call Center Workers

Jazyk: Angličtina
Väzba: Brožovaná
Dostupnosť: 50 % šanca
Prehľadáme celý svet
30.78
Documents a year-long research project that involved doing interviews, desktop researches, observati...

Informácie o knihe

Jazyk
Angličtina
Väzba
Kniha - Brožovaná
Vydalo
2012
Stránok
138
EAN
9789718610596
ISBN
9789718610596
Enbook ID
06298581
Hmotnosť
318
Rozmery
140 x 216 x 18

Kompletný popis

Documents a year-long research project that involved doing interviews, desktop researches, observations and surveys among call centre workers in the Philippines. It describes the nature of call centre work-- both its benefits and the issues raised against it. It looks at the well-being of workers, and examines the factors that influence burnout and turnover.

Mohlo by vás zaujímať

21.89
59.23
99.51

Eka

Erica Maria Moore
13.58

Short Orders

Marty Martindale
14.17

History of India

Mountstuart Elphinstone
42.12
27.85
7.42
99.51
21.20
278.80
19.44
16.81

The World

Lonely planet eng
22.96
33.03
57.86

Rituals Of Blood

Orlando Patterson
25.60

Bristol Cinemas

Dave Stephenson
15.53

Drums of Autumn

Diana Gabaldon
8.59

Zákazníci, ktorí si kúpili túto knihu, kúpili tiež

14.65

Dubánek ve světě lidí

Klára Smolíková
10.47
16.32

El mundo a través de sus cárceles

FERNANDO GOMEZ HERNANDEZ
20.72
19.54

Ako ju pochopiť

Stanislav Ličko
15.86
115.15
54.83
166.57