Customer services - Sales & marketing - Business & management - Economics, finance, business & management - Kategórie

A Complaint Is a Gift: Using Customer Feedback as a Strategic Tool Barlow Janelle

22,04 €

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Customer Relationship Management: A Global Perspective Raab Gerhard

183,76 €

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Customer Centricity: Focus on the Right Customers for Strategic Advantage Fader Peter

53,28 €

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Microsoft Dynamics Crm 4 for Dummies Scott Joel

22,88 €

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Managing the New Customer Relationship: Strategies to Engage the Social Customer and Build Lasting Value Gordon Ian

23,20 €

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Winning on Purpose: The Unbeatable Strategy of Loving Customers Reichheld Fred

24,80 €

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Customer Relationship Management Kerr Carol

18,24 €

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Service Design for Business: A Practical Guide to Optimizing the Customer Experience Reason Ben

22,76 €

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Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary Curtin Steve

16,60 €

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Transform Customer Experience: How to Achieve Customer Success and Create Exceptional CX Villani Isabella

18,40 €

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Superconsumers: A Simple, Speedy, and Sustainable Path to Superior Growth Yoon Eddie

23,04 €

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Amazing Troll-man Metcalfe Wesley

8,76 €

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Summary of The 4 Disciplines of Execution: Achieving Your Wildly Important Goal by: Sean Covey, Jim Huling and Chris McChesney Bachman Ronald

31,64 €

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Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success Adams Rick

49,80 €

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Sun Tzu Strategies for Selling: How to Use the Art of War to Build Lifelong Customer Relationships: How to Use the Art of War to Build Lifelong Custom Michaelson Steven

20,04 €

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How to Start and Run a B&b, 4th Edition Whyte Stewart

16,40 €

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Nincompoopery: Why Your Customers Hate You--And How to Fix It Brandt John R.

17,36 €

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Scoring Points: How Tesco Continues to Win Customer Loyalty Humby Clive

41,60 €

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Fabled Service P Jameson Bonnie

23,16 €

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Digital Customer Experience Engineering: Strategies for Creating Effective Digital Experiences Wiedenhoefer Lars

47,64 €

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Trust-Based Selling: Using Customer Focus and Collaboration to Build Long-Term Relationships Green Charles

33,04 €

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Outstanding!: 47 Ways to Make Your Organization Exceptional Miller John G.

15,68 €

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The Umami Strategy: Stand Out by Mixing Business with Experience Design Szstek Aga

35,60 €

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Effective Sales Force Automation and Customer Relationship Management: A Focus on Selection and Implementation Agnihotri Raj

17,12 €

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Delivering Quality Service Zeithaml Valarie a.

15,16 €

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