The Handbook of Global Outsourcing and Offshoring

1 Overview of the Global Sourcing Marketplace

2 Sourcing Models

3 Country Attractiveness for Sourcing

4. The Attractiveness of Western Countries for Outsourcing Services and Backsourcing

Part II: Building Sourcing Competencies

5 Supplier Configurations and Capabilities

6 Supplier Selection, Retained Management Capabilities, and Legal Issues

7 Leveraging Knowledge and Expertise

Part III: Managing Sourcing Relationships

9 Governance of Outsourcing Relationships

10 Managing Globally Distributed Teams

11 Captive and shared service centres

12 Innovation Through Outsourcing