Improving Healthcare Services: Coproduction, Codesign and Operations

Chapter One - Introduction to Public Sector Management and Service Operations.- Chapter Two - Public Service Operations Management.- Chapter Three - Public Service Management and Quality Improvement.- Chapter Four - Coproduction and Codesign: Defining principles and models.- Chapter Five - Role of Coproduction in quality improvement.- Chapter Six - Health care case study.- Chapter Seven - Health & Social care case study.- Chapter Eight - Coproducing and codesigning health and social care - the role of patients, relatives and communities.- Chapter Nine - Future research agenda.