Improving Intercultural Interactions: Modules for Cross-Cultural Training Programs, Volume 2

Taking an educational model for counselling, this volume presents training modules relevant for a variety of circumstances from the world of business to that of education. Included throughout are practical exercises and self-assessment questions which promote cultural awareness.

The volume is a companion to Improving Intercultural Interactions - the third volume in the Multicultural Aspects of Counseling series. It builds upon Volume Three to address a new cluster of topics specific to various types of intercultural experience. These include: ethics
ethnocultural identification
conflict and mediation across cultures
empathy
and cross-cultural communication.